This agreement aims to clarify the expected level of performance between the ReWhats platform and the customer.
This agreement aims to clarify the expected level of performance between the ReWhats platform and the customer.
| P1 – Critical | 15 minutes - 1 hour |
|---|---|
| P1 – Critical | 15 minutes - 1 hour |
| P2 – High | 1 - 3 hours |
| P3 – Medium | 3 - 12 hours |
